Last updated on April 12, 2023
We (“Metaverse Technology Pvt. Ltd.
” or “Quriverse
”) explains how we collect, use, share, disclose and retain information when you use our website located at: https://quriverse.com/
) References to “We
”, or “Company
” shall mean the Platform and/or Metaverse Technology Pvt. Ltd.
Any references to “You
”, or “User
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021
THE INFORMATION WE COLLECT
Information you provide to us
When you create a Quriverse account, you can come up with a username and password and provide a way of contacting you (such as an email address and/or phone number). You'll also need to provide your birthday & gender identity. In some cases, you may be required to verify your account. You may also have the option to add your name
Content you submit:
We collect the content you submit to the Services. This includes your post and comments, including saved drafts, audio and videos you broadcast, your messages with other users (e.g., DM, public group & private group), and your reports and other communications with moderators and with us. Your content may include text, links, images, GIFs, audio, and videos
Actions you take:
We collect information about the actions you take when using the Services. This includes your interactions with content, like, saving, and reporting. It also includes your interactions with other users, such as following, blocking and kicking. We collect your interactions with communities, like control members (moderator, admin)
Information used to enable optional features:
Certain features, like contact syncing, may require that you provide additional information (or grant us access to such information) to make them work. This also includes third-party integrations you choose to enable and the data you authorize those third-party services to share with us. For example, when you log in via a Google account, we may collect information about that account, such as email address, name, and profile picture (if you have chosen to do so).
Other information you provide directly to us:
You may have the option to submit additional information as you use Quriverse. For example, you may choose to participate in our verified creator program, which requires providing additional information about yourself. Or, you may participate in surveys where you can give feedback on the services or submit information to our Quriverse Support teams.
Information we collect automatically
We also collect information automatically from you when you use Quriverse. This includes:
Information about your device:
We collect information about the device you are using to access the services. For example, this includes information like your IP address, operating system information, browser information, and information about your device settings, such as your microphone and/or camera.
Information about your use of the apps or websites:
For example, we collect log and event information related to how and when you use our services (such as the pages, communities, and account you visit, the activities you engage in, or the embedded content you interact with).
Other information that we collect automatically:
Information we receive from other sources
We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, if you interact with our social media account on another platform, we may receive certain information about you like your username on that Platform
HOW WE USE INFORMATION
We use information about you to:
- Provide, maintain, and improve the Services;
- Personalize services, content, and features that match your activities, preferences, and settings.
- Provide, optimize, target, and measure the effectiveness of our Services;
- Research and develop new services;
- Send you technical notices, updates, security alerts, invoices, and other support and administrative messages;
- Provide customer service;
- Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you and
- Monitor and analyze trends, usage, and activities in connection with our Services.
DISCLOSURE OF INFORMATION COLLECTED
However, we may share your information (including Personal information) with select third parties including Government bodies or law enforcement agencies, if we have a good-faith belief that it is reasonably necessary to share your personal data or information to comply with any legal obligation or any government request; or to protect the rights or prevent any harm to the property or safety of the Platform, our customers, or public; or to detect, prevent or otherwise address public safety, fraud, security or technical issues.
We may also disclose your information (including Personal information) to select third parties in the following circumstances:
We have in place appropriate technical and security measures to secure the information collected by us. Where we have given you (or where you have chosen) a username and password which enables you to access the Platform, you are responsible for keeping these details confidential.
WHERE WE STORE YOUR PERSONAL INFORMATION
CHANGES TO THIS POLICY
You are free to remove or delete content from your user account/profile and your account/ profile at any time. However, the history of your activities and your account on our Platform remains available to us. You may correct, amend, add or delete Personal Information from your account anytime by logging in and visiting your profile page. As noted above, you may opt out of unwanted email communications from us by following the instructions in the message. However, until your account is deleted, you will continue to receive all system emails. You also have a right to ask us to review, correct and amend the information we collect about you at any time. And you also have the right to revoke your consent to collecting your information going forward. However, please note that revoking your consent may negatively affect your use of the Platform. For instance, we need access to your device's media folder to share any media from your device and post them on the Platform, which functionality will not be available to you if you do not provide us such access. You can exercise any of these rights anytime by contacting us at: email@example.com
. However, we require a reasonable period of 15 (fifteen) days to comply with any of your requests
We do not retain your Sensitive Personal Information (defined below in this paragraph) for longer than is required for the purposes for which the information may be lawfully used. For any other content, we will entertain your deletion request. However, there is a strong possibility that copies of any public content will be retained indefinitely in our systems, including in cached and archived pages of the Platform, or if other users have copied or saved that information. In addition, due to the nature of the internet, copies of your content, including content that you have removed or deleted from your account, may also exist elsewhere on the internet and be retained indefinitely. In any case, an information collected from a user for registration on the computer resource, shall be retained for a period of one hundred and eighty days after any cancellation or withdrawal of his registration, as the case may be.
“Sensitive Personal Information“ shall mean passwords and any other information that is classified as sensitive under Section 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
The Platform may, from time to time, contain links to and from the websites of our partner networks, Affiliates and/or any other websites or mobile applications. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting personal data to these websites or mobile applications.
Some of the content that you see displayed on the Platform is not hosted by the Platform. These “embeds“ are hosted by third parties and embedded in the Platform. For example, YouTube or Vimeo videos, Imgur or Giphy GIFs, SoundCloud audio files, Twitter tweets, or Scribd documents that appear within a post on the Platform. These files send data to the hosted site as if you were visiting that site directly (for example, when you load a Platform post page with a YouTube video embedded in it, YouTube receives data about your activity).
COMMUNICATIONS FROM US
We may occasionally send you service-related announcements when we consider them necessary (such as when we temporarily suspend the Platform for maintenance, security, privacy, or administrative-related communications). We send these to you via SMS and/or email. You may not opt out of these service-related announcements, which are not promotional and used solely to protect your account and keep you informed of important changes to the Platform.
Quriverse has a Grievance Officer to address your data safety, privacy, and Platform usage concerns. We will acknowledge the issue within 24 (twenty-four) hours and resolve it within 15 (fifteen) days of receiving them. You may contact our Grievance Officer at email: firstname.lastname@example.org
Note - Kindly send all user-related grievances to the above-mentioned email ID so we can expeditiously process and resolve the same.